THINGS TO KNOW
Monday – Friday from 10 AM to 5 PM (EST). Most responses will receive a reply within 24-48 hours. Evenings, weekends, and major holidays are spent away from technology, therefore you will only receive responses during business hours.
PLATFORMS I WORK WITH
At this time, I work with self-hosted WordPress websites exclusively.
THEMES + CUSTOMISATION
I work with either fully bespoke or already-established themes and customize them to match your business and branding. I can do a lot with the base-level theme, add coding, customisations, tweaks, and more to make it completely your own. At this time, I do also build websites 100% from scratch and customised them from top to bottom.
All communication will mostly be done through email, the client portal, and your project (once booked) via Dubsado. We’ll have our discovery, kick-off, and launch meetings via Zoom, scheduled in advance. Please be aware that communication is key to the success of any project as I believe in a fully collaborative approach, therefore scheduling a project during times you are fully available and can commit to 100% is a requirement to work together.
BOOKING A PACKAGE / SERVICE
If you are interested in working with me, please fill out the form found here so I can get to know your business and vision. I will be in touch soon after to discuss the next steps.
After our complimentary discovery call, and we both feel we are a good fit to work together, I will send out a personalized proposal for the services you are wanting which includes a contract and a place to make your deposit. The contract must be signed, and the deposit must be paid in full to be scheduled in my calendar. After those two things are handled, you’ll be booked and notified with more information about the next steps to prepare!
Due to the type of service, there are no refunds and no exceptions.
Please treat me with the same respect you would expect to be treated and remember that I am a human with a family, friends, and a life outside of web designing. I reserve the right to refuse to work with you, for any reason, at any time.
If you have any questions at all, please contact me and I’d be happy to answer your questions! These terms are subject to change at any time.